Frequently Asked Questions

The latest updates regarding the Corona virus, and the protocol and measures that RAI and Interclean Amsterdam are taking can be found at the RAI Amsterdam website.

There will be 2 entrances available for Interclean Amsterdam.

Entrance C and K.

Dogs are not allowed in RAI Amsterdam.
Assistance dogs are always welcome in RAI Amsterdam.
For exeptions on this dog policy, contact corcom@rai.nl.

Yes, you’re able to enter the venue and enjoy the event with your mobility scooter.

Wheelchair assistants get free access to events organised by RAI Amsterdam. The person using the wheelchair will need to show a valid disability card and will need to pay for his/her own ticket. It will be clearly stated which exhibitions are organised by the RAI Amsterdam on the website.

When borrowing a wheelchair at RAI Amsterdam, the assistent will not receive free entry.

Interclean Amsterdam is accessible for people using a wheelchair. The aisles at the show floor are spacious and the surface is flat. Elevators and disability toilets are available. Visitors with an official 'disability card' can follow route 7 to P7-parking garage. With a disability card, parking costs € 5.50   per 24 hours.

It is possible to borrow a wheelchair. A reservation is needed and can be made by sending an email to ReceptieRAID@rai.nl and provide us with the following information:

  • name;
  • Telephone number;
  • Date;
  • Event/exhibition name.

A valid ID is mandatory.

As a professional event organizer, RAI Amsterdam stays up to date with all current societal events. Our safety & security department stays in contact the government authorities. RAI Amsterdam aims to achieve a balance between safety and hospitality, to make sure guests can enjoy their visit to Interclean Amsterdam.

You can register in advance for Interclean Amsterdam via the website.

RAI Amsterdam 'houses' 700 narrowcasting screens all over the building and in the exhibiting halls, a system called RAILive!.
The screens show your location, halls, rooms, routes and events.

Yes, it is possible to borrow a wheelchair during major public events. Reservation in advance is necessary, send an email to ReceptieRAID@rai.nl with the following information:

  • Name;
  • Phone number;
  • Date of retrieval;
  • Event/exhibition name.

Borrowing a wheelchair is free. We do ask for a cash deposit of € 50.00. The cash deposit will be returned upon return of the undamaged wheelchair.
A valid ID is required upon collection.

No. As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1, 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is not permitted during set-up or breakdown.

Yes, guests can leave their coats in the cloak room for € 2.00.
Bags and suitcases for € 4.00. It is only possible to pay by card.

An ATM can be found at two of entrances (D and K) of the RAI building. The information desks at various entrances can give you directions to their exact locations.

There will be plenty of catering facilities on-site offering a wide range of foods catering to a wide range of tastes, including Asian and Western.

Catering points are available throughout the exhibition complex.

 

A wide range of cafés and restaurants are open during an exhibition or congress in RAI Amsterdam.

 

RAI Amsterdam offers all visitors acces to its public wifi network during Interclean Amsterdam.

Yes, air conditioning is in use throughout the entire venue.

Yes. The Prayer Room has a washroom and two private cubicles where people of all faiths can pray or meditate in a peaceful environment. The Prayer Room is always open and accessible via Entrance D at level -1. The two private cubicles for prayer/meditation can be locked from the inside.

For general questions and inquiries about tickets and registration, please contact us via interclean@rai.nl.

See the website for the options by car, taxi or public transport.

​By Metro & Bus
If you arrive at Amsterdam Central Station (CS), you can take the metro 52 (travelling time: 6 minutes, in the direction of Zuid (South), Europaplein stop). Metro 52 stops right in front of the RAI and will take you into the heart of Amsterdam.
If you are travelling by train to the Amstel station, you can take metro 51 to Amstelveen (travelling time: 5 minutes) or the bus (route 65), which will bring you to the RAI within 10 minutes. In this case you should get off at Scheldeplein. From Amsterdam Sloterdijk station, the best way to reach the RAI is with metro 50.

By Train
NS-station Amsterdam RAI is 300 meters from the RAI and has regular connections to all parts of the Netherlands, like Schiphol, Rotterdam, Utrecht, The Hague and is also linked to the international train network. Check the NS journey planner for your itinerary.

By air
You can reach RAI Amsterdam from Amsterdam Airport Schiphol by car or public transport in less than 15 minutes. Schiphol Airport is one of Europe's biggest airports and offers passengers a high standard of service.
See Schiphol.nl for flight information, 'To & From' Schiphol Amsterdam Airport and other facilities at Schiphol Amsterdam Airport.

The RAI is ideally suited for visitors who travel by car. It is situated alongside the Amsterdam’s A10 orbital motorway (exit S109) and has its own underground car parks. This means that the RAI is easily accessible for visitors coming from the Netherlands or abroad. All the main motorways can be reached without difficulty from the orbital motorway.

Numerous signboards indicate the route to the RAI. During large exhibitions orange signs displaying ‘P RAI’ will direct you to additional parking places. From there a free shuttle bus will bring you to the RAI.

For routeplanner navigate to:

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands

Please use the following address to navigate to RAI Amsterdam:

RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
The Netherlands

  • By car/taxi: approx. 15 minutes (allow for considerably more time during rush hour)
  • By train: 11 minutes from RAI train station
  • By car/taxi: approx. 10 minutes (allow for considerably more time during rush hour)
  • By metro 52 (subway): approx. 6 minutes from Europaplein stop
  • By tram: approx. 25 minutes
  • to Schiphol Airport approx. € 45.00
  • to the city centre approx. € 25.00
  • to the Central Station approx. € 30.00

See the FAQs for Parking at RAI Amsterdam

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View information on the city of Amsterdam, including tourist attractions.

There are many restaurants, shops and supermarkets in the vicinity of the RAI Amsterdam.

Information and reviews of restaurants in Amsterdam

Via RAI Hotel Services,  +31 (0)20 549 19 27 or hotelservices@rai.nl, you can book a hotel at attractive rates.

Book your hotel room online »

RAI Hotel Services is happy to help you find and book a hotelroom for your stay.

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It is also possible to book a hotel room online.